The vision of the Harris County Tax Office is to be customer-centered, cost-efficient, and “bullet-proof” accurate.

The mission of the Harris County Tax Office is to be the best Tax Office in the nation through our commitment to a concept we call Smart Government, which means improving efficiency, technology, and customer service while reducing costs for all taxpayers.

The objectives to achieve our vision and mission are:

Tax Office employees will be well-trained professionals equipped with advanced technology and opportunity for career advancement.

The Tax Office and its personnel will communicate effectively with its internal and external customers through interactive technology and personal contact.

Tax Office executives, managers, and employees will work together to create a positive, cooperative, and customer-driven culture that will characterize the entire agency.

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